Nicole Kettniss

Administration Officer

Nicole joins the Hume Conservatorium with extensive knowledge in strategic planning, customer experience, marketing, change management and communications. She specialises in whole-of-business improvement and growth and has worked in a range of organisations within the energy, education, consulting, finance, procurement and not-for-profit sectors.


While at QUT, Nicole developed and implemented a growth strategy that delivered significant expansion to QUT’s Executive MBA and executive education within the Canberra region. She also developed growth strategies for ANU’s Crawford School and the Australian Maths Trust, and lead internal communication for more than 3,000 people during the NSW electricity mergers.


Nicole combines this strategic knowledge with hands-on experience in web development, social media management, advertising, communications, stakeholder engagement, business development and client services. 


Nicole grew up in Goulburn and lives here with her husband and two children. She has been commuting to Canberra for more than ten years and in excited to be working back in the Goulburn community.